Changes in EU law

Hi everyone,

I received this e-mail yesterday and, in case you didn’t get a similar one, I thought I’d let you know of some changes being brought in by the E.U. that are relevant to Patreon and to your security.

” Hey creator,

A new EU law is going into effect this month that will require Patreon to add an extra security step for EU patrons. This is to reduce fraud for card holders, and all companies with EU customers are required to comply.

As a result, some of your patrons may see a pop-up from their bank when pledging or updating payment methods that requests a username and password, a code sent to email or text, or any other authentication method supported by their bank. If your patrons have any questions or issues with one of these popups, it’s best to suggest that they contact their bank directly, as Patreon does not control the form.

To learn more, check out this article in our help center.

Your friends at Patreon”

So yes, it’s a pain but it’s really to protect your interests. While I might see this in the same way as “How many traffic lights…”, pointless DRM slowing down processors when pirates cracked it months ago, and Captchas no one can read, its use will be of fantastic value if someone tries to steal your money. We’ll all be thankful for the hassle if that happens.

Please bear with it. We value your involvement in our projects and ask that you put up with this inconvenient measure while it lasts.

Stephanie